Step Up Support Services works to actively provide and promote community inclusion, individual supports, capacity and goal attainment for adults with a disability by providing direct support services within participants homes and in the community.

Our company values support our vision, shape our culture and guide us as we apply our own philosophies and judgments to our work life. We live and breathe by our values every day. Our values grant us freedom so we can each make autonomous decisions, yet still act as one. At Step Up, we do the right thing.

Simplified: At Step up we believe in simplifying the process of providing supports to people living with a disability. We work hard to ensure that our documents, processes and communication is simple, effective and efficient. 

Teamwork: We believe in providing a holistic service approach by working together with other practitioners and agencies providing services as well as cross communication with our own support teams. Working together allows us to ensure that we can receive the right information and guidance to provide our participants with the highest standard of care.

Ethical: At Step Up ethics are at the foundation of our business. We believe in honesty, transparency, diligence and uphold a commitment to Do It Right. Every time.

Performance: We believe that the key to quality service is not to meet expectations, but to exceed them. We are guided by a drive to not just achieve initial goals but actively develop and foster new aspirations.

Uplifting: At Step Up, we go beyond providing a service and aim to make a difference in people’s lives, to uplift their spirit and become a champion and advocate for people living with a disability.

Professionals: We hold ourselves to the highest standards of conduct, providing a professional service that promotes trust, confidence and pride.